Frequently Asked Questions

What is the difference between a course and a certificate program?

Are the courses and certificate programs created by the professors at Arizona State University?

Who can take a CareerCatalyst course or certificate program?

How do I register for a course?

How long will I have access to my course or program?

Are there any education or job-related prerequisites?

What kind of jobs are the courses and certificate programs designed for?

Are the courses and certificate programs good for my resume?

How long does the average course or certificate program take to complete?

What are the technology requirements?

I am an ASU affiliate and would like to put a course online. How do I do that?

Are CareerCatalyst courses or certificates eligible for federal financial aid?

Do you supply 1098T forms for course purchases?

I already have an account on Canvas, why do I have to create a new one on CareerCatalyst?

How do I request a refund?

I’m having trouble logging in. What should I do?

I didn’t receive a confirmation email after signing up.

How can I tell if this course has CEUs/CMEs/PDUs?

What browser should I be using?

I’m using my work issued computer and am having trouble. What should I do?

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