If you're drawn to the healthcare field but prefer working behind the scenes, medical billing and coding could be your ideal career path. This in-demand profession is essential to the healthcare system, offering flexibility, stability and opportunities for growth. Whether you're just starting your career or looking for a change, this guide will walk you through what it takes to become a successful medical biller and coder—and how to get started with high-quality training through ASU CareerCatalyst.

The backbone of healthcare administration: what medical billers and coders do

Medical billers and coders are the unsung heroes of healthcare. They ensure providers are properly compensated and that patients receive accurate billing—by translating complex medical procedures into standardized codes used in healthcare systems and insurance claims. 

Medical billing and coding ensure the financial health of medical practices and the accuracy of patient records. Coders and billers help reduce fraud, ensure regulatory compliance and support public health data by accurately categorizing diseases and treatments.

These professionals work in hospitals, clinics, physician offices, insurance companies and even from home. Their role is crucial: without accurate medical coding and billing, the entire healthcare payment process would grind to a halt.

Key responsibilities include:

  • Translating healthcare services into codes: Every diagnosis, procedure and service must be accurately coded using systems like ICD-10, CPT and HCPCS. These codes are universal and used for billing, insurance claims and data analysis.

  • Reviewing patient records: They carefully review patient medical records to identify the services provided by healthcare providers. Coders analyze medical documentation to extract relevant information and ensure coding accuracy for procedures performed, medications prescribed, and equipment used. 

  • Submitting claims: Billers use these codes to generate and submit insurance claims or bills to patients.

  • Following up on claims: They investigate rejections, appeal denials and ensure providers get paid in a timely manner.

  • Maintaining compliance: Regulations and payer requirements are constantly changing—coders must stay current to avoid penalties or billing errors. This helps avoid billing errors, audits and penalties.

  • Handle Patient Billing: They generate and send bills to patients for any portion of healthcare costs not covered by insurance. They may also answer patient inquiries regarding billing statements, payment options and insurance coverage.

Is medical billing and coding right for you?

This field is ideal for individuals who are analytical, detail-oriented and comfortable working independently. You might thrive as a medical biller and coder if you:

  • Enjoy solving puzzles and identifying patterns

  • Like structure and working with established systems

  • Prefer behind-the-scenes roles in professional environments

  • Are organized and good with time management

  • Appreciate the stability of the healthcare field

It’s also a great fit for career changers, parents reentering the workforce or military spouses seeking portable careers.

Skills for success in the medical billing and coding field

To excel in this role, you’ll need a unique blend of technical and soft skills:

  • Attention to detail: Even small errors can lead to denied claims or compliance issues.

  • Medical terminology knowledge: A strong grasp of medical language and procedures is crucial.

  • Technical proficiency: Familiarity with billing software, EHR systems and coding databases is essential.

  • Analytical thinking: You'll need to interpret clinical notes and translate them into accurate codes.

  • Communication skills: While it's often a solo job, billers and coders frequently interact with healthcare providers and insurance companies.

A growing field: career outlook and salary insights

Healthcare is one of the fastest-growing industries—and medical billing and coding is no exception.

According to the U.S. Bureau of Labor Statistics, employment for medical records specialists is expected to grow 8% from 2022 to 2032, faster than the average for all occupations. On average, there will be about 15,000 job openings in this field each year during that period due to retirements and workforce turnover.

National salary overview:

  • Median annual salary: $48,780

  • Top 10% of earners: Over $77,800

Arizona job market:

According to labor market analytics firm Lightcast:

  • Statewide average salary: $48,464

  • Projected job growth (2024–2034): 18.9%

  • Phoenix-Mesa-Chandler metro area:

    • Average salary: $50,176

    • Job growth: 20.9%

With consistent demand, solid pay and remote work potential, medical billing and coding offers a stable path into the healthcare world—even without direct patient care.

Step-by-Step: how to become a medical biller and coder

1. Complete your education and training

While some entry-level jobs accept a high school diploma, most employers prefer candidates with formal training. You have two common options:

  • Certificate programs (typically 6–12 months)

  • Associate degrees in health information technology (typically 2 years)

2. Choose a high-quality online training program

With many online options to accommodate an array of schedules and commitments, you can find the best online medical billing and coding programs available to give you a solid foundation in this growing field.

Look for programs that are:

  • Accredited

  • Self-paced and flexible

  • Designed to prepare you for certification

ASU CareerCatalyst Medical Billing and Coding program is an excellent option. This self-paced, fully online course can be completed in just 12 months. It offers a robust curriculum designed to prepare students for national certification and real-world job success—no prerequisites required.

3. Earn a professional certification

While certification is not always required, obtaining credentials can enhance your job prospects and earning capability. Some of the most recognized certifications include:

  • Certified Professional Coder (CPC) – from AAPC

  • Certified Coding Associate (CCA) – from AHIMA

  • Certified Billing and Coding Specialist (CBCS) – from NHA

These credentials signal your readiness and expertise to employers.

4. Gain real-world experience

Hands-on experience helps reinforce your skills and make you more competitive. This will also help you build a network in the healthcare industry.

Look for:

  • Internships or externships

  • Volunteer roles at local clinics

  • Entry-level positions in healthcare offices

5. Stay current with continuing education

Healthcare regulations, coding systems and billing procedures change regularly. Most certifications require continuing education credits. Organizations like AAPC and AHIMA offer courses, workshops, webinars and CEUs to keep your skills sharp and your credentials active.

Take the next step: train with ASU CareerCatalyst

A career in medical billing and coding can be your entry point into the stable, rewarding world of healthcare—and ASU CareerCatalyst is your perfect launchpad. With no prerequisites required to enroll, this course is a perfect place to start training for an entry-level medical billing and coding specialist position and obtain a leading industry certification.

Why choose ASU CareerCatalyst?

  • 100% online and self-paced: Ideal for working adults and busy schedules

  • Complete in just 12 months

  • Designed to prepare you for top national certifications

  • Backed by Arizona State University—named the most innovative university in the U.S. by U.S. News & World Report for 9 years running

As you begin your exciting journey toward becoming a medical biller and coder, ASU’s CareerCatalyst is here to support your success. Our student-centered programs, adaptable learning options and commitment to accessibility offer the foundation you need to thrive in the world of professional billing and back-end revenue management. Explore the wide range of resources available through ASU CareerCatalyst's Medical Billing and Coding, from industry-focused webinars to workshops designed to enhance your resume. Every resource is tailored to help you gain the expertise and skills required to excel in the field. Take the first step in shaping the future of healthcare and medical innovation—your journey begins now.